Emergency Medical and Travel Assistance services while traveling — anytime, anywhere

In addition to the insurance protection provided by your insurance plan, Chubb Accident & Health has arranged with AXA, our Assistance Provider to provide you with access to its travel assistance services around the world. 

TRAVEL INTELLIGENCE PORTAL

BROCHURES & DOWNLOADS

IN THE EVENT OF AN EMERGENCY

This dedicated travel portal offers personalized intelligence for the life cycle of your trip. You will have access to real-time destination-based tips and alerts, country and city risk analysis, an international medical network and more.

Open 24/7, 365 days a year

Within the USA: 1-888-287-4741

Outside the USA: 1-515-365-3990

Email: medassist-usa@axa-assistance.us

Travel assistance services provided by AXA Assistance USA, Inc.  Insurance underwritten and provided by ACE American Insurance Company or Federal Insurance Company.  Chubb is the marketing name used to refer to subsidiaries of Chubb Limited providing insurance and related services. For a list of these subsidiaries, please visit our website at www.chubb.com.  All products may not be available in all states. This communication contains product summaries only.  Coverage is subject to the language of the policies as actually issued.  Surplus lines insurance sold only through licensed surplus lines producers.  Chubb, 202 Hall's Mill Road, Whitehouse Station, NJ 08889-1600.

*Please note: Our portal provider has changed as of  June 1, 2020. Click below to learn more and register for your new account.

Download the ID card and other useful documents.

DR PLEASE! TELECONSULTATION

REMOTE BEHAVIORAL HEALTH ASSISTANCE

Teleconsultation provides you with access to a licensed healthcare professional to consult on medical conditions, such as minor injuries and illnesses, provide medical advice and treatment options while traveling on a covered trip.   Call AXA to use this service.

Remote Behavioral Health Assistance provides seamless access to mental & behavioral health assessment, intervention and stabilization exclusively by Master and Doctoral level clinicians while traveling on a covered trip.

Through this program, you will be connected with trained counselors to help with immediate support and  coordination in high risk situations. All conversations are kept confidential.  Call AXA to use this service.